Reliable, competitive, friendly, helpful, trustworthy. Those are the words I would use to describe Preferred American. I was blown away, when we signed with Preferred American for our general liability, at how quick and easy they were to work with on a regular basis -and cheaper all around, not only did they get us a better rate, I was having to spend way less time working on insurance paperwork! We have since added them as our bonding agent and look forward to having them take care of our auto very soon! With Preferred American you D10 have to write down the name of the person you finally got a hold of after dealing with a machine for 20 minutes. There are no machines, you know your agent and they make themselves available to you in order to fulfill your insurance needs immediately. With Preferred American you get Real People, Personable Service, Answered Questions, Good Rates, and an overall great insurance experience!